Rudie Nudie Designs inspects all items thoroughly before sending to customers. If your product arrives damaged, please email us on hello@rudienudie.com.au within 7 days of receiving your product and we will endeavour to provide a refund or credit where suitable.

If you change your mind about your purchase, please contact us within 7 days of receiving your product on hello@rudienudie.com.au. A refund or exchange will be issued if the mat and packaging are returned in their original condition that they were sent. The cost for return shipping will be at the cost of the purchaser.